Van & Vehicle Sales Warranty
Our van & vehicle sales are covered by Warranty Wise
The following is sourced from http://www.warrantywise.co.uk/ in order to fully explain their warranties:
“The deal is simple, you make sure your vehicle is serviced correctly (as the manufacturer recommends) and we will carry out any repairs within the terms of your warranty plan.”
No Weasel Words
Many car warranty companies look to wiggle out of paying for your repair through nasty small print and stipulations. Quentin Willson has banned all such 'Weasel Words' from the Warrantywise plan, as this is simply the fairest way.
Warranties Explained
When your car was new it will have been protected by a warranty supplied by the manufacturer. Typically this will cover you for 3 years or 60,000 miles after the date of manufacture against defects that may cause your car to malfunction. The manufacturer will then replace or repair the vehicle at no cost to you.
After the manufacturer’s warranty expires you can choose to extend the warranty cover on your vehicle with an extended car warranty.
The Warrantywise extended car warranty is designed to offer similar protection to that which your manufacturer supplied when your car was new. In effect you are extending your protection against mechanical or electrical breakdown and protecting your bank balance if your car goes wrong.
Is every extended car warranty the same?
Unfortunately not. Many companies offer extended car warranties but the difference in cover between the plans available varies significantly.
Some warranty plans available in the market only cover you for a set list of items on your car, and when you bear in mind that there are over 5,000 parts in a typical car, a list of 150 covered items on a set of warranty terms and conditions doesn’t provide good value for your money! Warrantywise provide a used car warranty that covers ALL the mechanical and electrical parts of your vehicle when it’s up to 6 years old or has travelled up to 60,000 miles. If your vehicle exceeds these limits we offer listed Part warranty packages that provide comprehensive cover unrivalled in the marketplace. Want to know what’s covered? See here.
Who pays the repairs?
When it comes to paying out a repair for a Part on your car, many warranty companies use clever jargon to make sure they don’t have to give you the full amount for said Part. For example, many plans have betterment clauses in them, which means that a company will only pay out a limited percentage of a Part depending on the age and mileage of your vehicle.
Even if the warranty company you are dealing with say they cover all parts of your car, don’t assume that they also cover the labour costs and other expenses. Over the last few years, the Labour costs at garages in the UK have risen significantly. The hourly rates charged at main dealers can range from £70 to £200 and many warranty companies make little or no provision against covering your Labour costs at this level. Equally, when you break down you can incur costs for recovery, hotel or travel expenses and whilst many warranty companies say they cover you for these things, the amount you can recoup is usually far less than the actual cost to you.
Warrantywise cover you for 100% of the cost for replacing parts required in a valid repair. We also offer cover for Labour costs from £35 to £200, so you can choose the exact level of Labour you need for your car and/or budget. No matter if you have a Fiat or Ferrari, you can rest assured you will be fully covered if you decide to take the car back to the main dealer for repairs, so long as you have chosen the correct Labour rate. We also pay the true amount for breakdown and recovery, car hire and your hotel and travel expenses if you need them. Please refer to your plan documentation for the full repairs limits.
Weasel words
One of, if not THE worst elements of some extended warranty products are what Quentin refers to as ‘weasel words’. These are noxious little terms that some providers use to avoid paying out some or your entire Repair. Quentin Willson wrote the Warrantywise warranty with the premise of excluding all such jargon to ensure an honest and transparent product. This means you can rest assured in the quality of your car warranty product, and that it’s there for you when you need it.
Here are some examples of the terms some providers use to ‘squirm’ their way out of paying for your repairs:
- Betterment: This occurs when the warranty company believes a Part you need will improve your vehicle’s condition or increase its value. It’s how they avoid paying for expensive parts such as an engine or gearbox, leaving you to pay a large share of the repair cost. Often this is shown as a sliding scale of how much is paid out in comparison to how many miles your vehicle has done.
- Consequential Damage: This is where a covered Part suffers a Failure as a result of another Part failing which is not on their list of parts. You think you’re ok, because a listed Part has failed, but you end up paying because the fault was caused by a Part which was not listed.
